Payments

Payment for orders must be made at the time of purchase, or in the case of in-store pickup orders, at the time of pickup. Orders will not be shipped, delivered, or made available for pickup without a completed payment. We accept cash, checks, major credit cards, and purchase orders for customers with a Corporate Account. Custom orders may require an initial deposit payment.

Returned checks are submitted twice before deemed insufficient. If a check is deemed insufficient, an alternate payment must be made via cash, credit card, cashiers check, or money order. A processing fee of $30 will be added to the payment amount for each returned check. Your financial institution may assess separate fees related to returned checks.

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Returns

Stock products may be returned within 10 business days of purchase. Custom signage is non-returnable. Returned products must be new, unused, in their original packaging and in saleable condition. The shop manager has full discretion to evaluate the condition of returned merchandise and to accept or decline a return for refund. For products deemed acceptable for return, Island Sign Works will refund the purchase price plus any applicable sales tax. Shipping/delivery fees are not refundable.

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Warranty Info

Island Sign Works offers a standard 60 day warranty material and workmanship warranty on products manufactured by the company, excluding banners and temporary signs. We may incorporate other manufacturer’s products into our finished goods. We will honor the original manufacturer’s warranties whenever possible and repair or replace that portion of a project in accordance with the manufacturer’s warranty policies. Items that exhibit evidence of intentional damage, negligence, or damage by weather exceeding reasonable limits are not eligible for warranty replacement. The shop manager has full discretion when considering items returned for warranty repair or replacement.

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Shipping & Delivery

Many products offered by the company are available for shipping and delivery throughout the US. Island Sign Works does not ship products outside the United States. Local delivery may be available. Contact your local shop or regional headquarters for delivery costs and schedules. There is no cost to ship products between Island Sign Works locations.

Island Sign Works reserves the right to choose the shipping method best suited for your product. Our default shipping partner is United Parcel Service (UPS), however other shipping partners may be used at the sole discretion of the shop manager. UPS will not deliver to post office boxes. Island Sign Works reserves the right to set shipping, handling, and delivery fees. Shipping, handling, and delivery fees are non-refundable.

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Our standard notice to proceed gives Island Sign Works and it’s partner companies limited license to work with the client’s intellectual property, including but not limited to registered logos, signature marks, and other protected IP assets. Clients providing artwork containing another company’s recognizable logos, emblems, slogans, fonts, or other copyrightable/trademarked intellectual property of any 3rd-party entity may be asked to provide proof of permissions prior to starting production. Island Sign Works accepts no responsibility for violations of copyrighted or trademarked artwork, images, fonts, etc. committed under the direction of a client. The responsibility for obtaining licenses and permissions rests solely the client. We will not scan, convert, or in any way alter or manipulate a 3rd party organization’s registered, trademarked logo, emblem, or slogan without written consent from the original owner or designated licensee.

We reserve the right to refuse artwork containing nudity, pornographic scenes, images depicting violence, hate-crimes/hate speech, excessively foul language, criminal activities, or any work we deem in poor taste. Images depicting illegal activities may be turned over to law enforcement officials.

Except in very rare circumstances (see above RE: law enforcement), we maintain strict confidentiality about our client’s artwork and materials. Our standard proposal includes a two-way non-disclosure agreement designed to protect your privacy and also our business practices. Island Sign Works staff will never share your artwork files with a 3rd party without your written consent, and we ask you to do the same with our materials.

Island Sign Works and it’s owners and assigns reserve the right to include images of your in-progress and/or completed project in our portfolio for our own marketing and promotional purposes unless otherwise agreed upon in advance.

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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to process your order or to help you with your experience on our site.

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site. We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To allow us to better service you in responding to your customer service requests. • To quickly process your transactions. • To ask for ratings and reviews of services or products • To follow up with them after correspondence (live chat, email or phone inquiries)

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We do not include or offer third-party links on our website.

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not market products or services to children under the age of 13 years old.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur. We will notify you via email within 7 business days listen on our site.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions • Process orders and to send information and updates pertaining to orders. • Send you additional information related to your product and/or service • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following: • Not use false or misleading subjects or email addresses. • Identify the message as an advertisement in some reasonable way. • Include the physical address of our business or site headquarters. • Monitor third-party email marketing services for compliance, if one is used. • Honor opt-out/unsubscribe requests quickly. • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@islandsignworks.com and we will promptly remove you from ALL correspondence.

If there are any questions regarding this privacy policy, you may contact us using the information below.

Island Sign Works PO Box 4 Wiscasset, ME 04578 USA info@islandsignworks.com

Last Edited on 2016-07-03

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Regulated Signage

Our firm fabricates and delivers regulated roadway signage and other traffic control devices conforming with the US Department of Transportation Manual on Uniform Traffic Control Devices (MUTCD). These devices are used by State, County, and City governments, as well as some construction firms, homeowner associations, and private developers. These items are regulated by Federal, State, and local governments and are not for sale to the general public.

Online orders for traffic control devices will not be fulfilled until the ordering customer provides verifiable documentation outlining an affiliation with a known municipal entity, construction firm, property development company, homeowner association, or other approved organization.

Except where Island Sign Works is responsible for installation, the ordering customer takes full responsibility of the proper mounting and display of regulated roadway signage on all roadways, public or private.

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Website Terms & Conditions

INTRODUCTION

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

LICENSE TO USE WEBSITE

Unless otherwise stated, Island Sign Works and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

– republish material from this website (including republication on another website); – sell, rent or sub-license material from the website; – show any material from the website in public; – reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose; – edit or otherwise modify any material on the website; or – redistribute material from this website except for content specifically and expressly made available for redistribution.

ACCEPTABLE USE

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing.

RESTRICTED ACCESS

Access to certain areas of this website is restricted. Island Sign Works reserves the right to restrict access to areas of this website, or indeed this entire website, at Island Sign Works’ discretion.

If Island Sign Works provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Island Sign Works may disable your user ID and password in Island Sign Works’ sole discretion without notice or explanation.

NO WARRANTIES

This website is provided “as is” without any representations or warranties, express or implied. Island Sign Works makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Island Sign Works does not warrant that:

– this website will be constantly available, or available at all; or – the information on this website is complete, true, accurate or non-misleading. – products offered for sale on the website are available at the time of purchase. – products are suitable for the purpose for which they were purchased.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.

LIMITATIONS OF LIABILITY

Island Sign Works will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

– to the extent that the website is provided free-of-charge, for any direct loss; – for any indirect, special or consequential loss; or – for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Island Sign Works has been expressly advised of the potential loss.

EXCEPTIONS

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Island Sign Works’ liability in respect of any:

– death or personal injury caused by Island Sign Works’ negligence; – fraud or fraudulent misrepresentation on the part of Island Sign Works; or – matter which it would be illegal or unlawful for Island Sign Works to exclude or limit, or to attempt or purport to exclude or limit, its liability.

REASONABLENESS

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

OTHER PARTIES

You accept that Island Sign Works has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Island Sign Works’ officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Island Sign Works’ officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Island Sign Works.

UNENFORCEABLE PROVISIONS

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

INDEMNITY

You hereby indemnify Island Sign Works and undertake to keep Island Sign Works indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Island Sign Works to a third party in settlement of a claim or dispute on the advice of Island Sign Works’ legal advisers) incurred or suffered by Island Sign Works arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

BREACHES OF THESE TERMS AND CONDITIONS

Without prejudice to Island Sign Works’ other rights under these terms and conditions, if you breach these terms and conditions in any way, Island Sign Works may take such action as Island Sign Works deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

VARIATION

Island Sign Works may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

ASSIGNMENT

Island Sign Works may transfer, sub-contract or otherwise deal with Island Sign Works’ rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

SEVERABILITY

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

ENTIRE AGREEMENT

These terms and conditions constitute the entire agreement between you and Island Sign Works in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

LAW & JURISDICTION

These terms and conditions will be governed by and construed in accordance with the laws of the United States of America and the State of Maine, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of the State of Maine, USA.

Portions of this document © 2016 Freenetlaw.com

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Corporate/Government Accounts

Island Sign Works may, at it’s discretion, offer a standing account for repeat customers. Customers approved to use the account may place orders, and Island Sign Works will generate an invoice for this order to be sent via email or US Mail to the account holders address.

A standard account requires payment within 10 business days. Aged invoices which extend beyond 10 business days from the date on the invoice may be assessed a late fee equal to 1.5% per day or the maximum allowed by law, whichever is lower. These fees are non-refundable. Island Sign Works reserves the right to suspend or close an account for non-payment.

Customers may elect to use a Purchase Order system when placing orders. Ordering customers must notify us of the purchase order requirement and issue the purchase order/number at the time of order.

Invoices to account holders will be sent via email, United States Postal Service (USPS), or hand delivered with completed orders. You must verify invoice accuracy at the time of receipt. Monthly statements will be issued on the first of every month.

To apply for a credit account, please complete the New Account Application.

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Sales Tax

According to Maine laws, Island Sign Works must collect state sales tax on products purchased in our stores and through our website for customers who list Maine as a shipping or billing address. Sales tax will be levied on products only. Services such as design, installation, or delivery are not taxable. Sales tax must be collected from all customers except those who provide us with a Maine Department of Revenue certificate indicating their tax exempt status. If the tax exempt certificate is not on file in our offices, sales tax must be collected.

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Environmental Statement

Island Sign Works takes reasonable measures to protect and preserve energy and natural resources, reduce landfill waste, and use materials with recycled content. Due to the complex nature of the sign industry, it is not always feasible to use natural materials, recycled content products, energy efficient lighting, and/or low VOC finish materials. We always use industry-standard materials and methods for all of our standard and custom products.

If required, Island Sign Works can provide information to architects, designers, and builders regarding the contents of completed projects for USGBC/LEED credits.

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Health & Safety Policy

Safety and health in our company must be a part of every operation. Without question, it is every employee’s responsibility at all levels.

We will maintain a safety and health program conforming to the best practices of our industry. To be successful, such a program must embody the proper attitudes toward injury and illness prevention on the part of supervisors and employees. It also requires cooperation in all safety and health matters, not only between supervisors and employees, but also between employees and their co-workers. Only through such a cooperative effort can an effective safety and health program be established and preserved.

The safety and health of every employee is a high priority. Management accepts responsibility for providing a safe working environment and employees are expected to take responsibility for performing work in accordance with safe standards and practices. Safety and health will only be achieved through teamwork.

EMPLOYEE PLACEMENT

The applicant will be interviewed by an officer of the company or supervisor that is familiar with the physical and mental requirements for the job. Areas that include prior employment, health record, prior job injuries and illness will be discussed to assist in determining the applicant’s capabilities for performing the job. Notes on the discussion can be recorded on the Employment Application. Where possible to do so, telephone reference checks will be made with at least two prior employers.

For employees that will drive a company vehicle or drive their own vehicle and/or pull a company trailer, a current, valid driver’s license and insurable driving record is required. The license number and expiration date will be recorded in the employee’s file. All subsequent tickets and accidents must be immediately reported to your immediate supervisor. A Motor Vehicle Record (MVR) check will be made on the employees described above at the time of employment and at least every two years thereafter. When the MVR shows accidents or violations, the employee’s supervisor will counsel this employee to promote a better driving record, and take other administrative action as appropriate.

TRAINING

When a new employee is hired, orientation training of the employee will be done by a supervisor to cover such areas as: equipment operation, materials and methods, company safety rules and procedures, emergency procedures including fire extinguisher use, personal protective equipment that is required on the job, what the company expects from the employee.

REPORTING

Employees must report any accident resulting to personal injury or damage to property, regardless of how minor, to a supervisor or officer. The employee will make no comments, provide no details,or express any opinion as to the cause of the incident, who was at fault, responsibility for, or any intent of the company regarding the incident The shop manager will investigate any personal injury accident, property damage claim or vehicle accident associated with the job and will complete an Accident Investigation Report. The purpose of this investigation is to assist in preventing this type of mishap in the future. The employee will cooperate fully with the shop manager in this investigation.

PERSONAL PROTECTIVE EQUIPMENT (PPE):

Hard Hats: All employees are required to wear a hard hat on every active job site at all times.

Eye Protection: All employees are required to wear safety glasses (with side shields) on the job site at all times, when entering the fabrication shop, and when using hand tools and power tools.

Fall Protection: All employees exposed to falls over 6ft are required to be trained on and use proper fall protection. On scaffolds, the trigger height is 10ft.

Hand Protection: All employees involved in operations exposing hands to cuts, chemicals, burns, etc. are required to wear gloves appropriate for the task.

Boots: Employees involved in operations exposing the feet/legs to such hazards as concrete burns during placing uncured concrete are required to wear rubber boots in good condition. Employees who work in on the job site or in the fabrication shop are required to wear safety shoes in good condition.

Welding: Employees involved in welding or brazing must wear non-flammable garments, wear protective gloves and always wear an approved safety face shield.

Spray Operations: Employees involved in the spraying of paints, varnishes, stains or solvents must wear an appropriate respirator, safety glasses, and gloves. When using the spray booth, employees must wear an approved Tyvek suit with hood and booties.

Other: Specific materials and methods may present unique hazards and requirements for PPE. Employees must consult the manufacturers instructors and a supervisor if PPE requirements are unclear.

LIFTING

Employees must follow the safety policy, rules and procedures established by Island Sign Works. Violations may result in disciplinary action, which could include termination. Employees shall report any equipment or condition considered to be unsafe, as well as what they consider to be unsafe work practices. This type of information shall be immediately reported to a shop manager or to the person in charge of the job.

Be courteous. Avoid distracting others as distractions may cause or contribute to accidents. Do not engage in horseplay on the job. When lifting, bend your knees, grasp the load firmly, then raise the load with your legs, keeping the back as straight as possible. Don’t twist body with a load, move your feet. Get help for heavy loads.

When in doubt about the safety of a situation that is out of the norm, contact the shop manager to find the proper procedure.

LADDERS, LIFTS, & SCAFFOLDING

In accordance with the requirements of OSHA 29 CFR 1910.21, 1910.25, and 1910.26, the following guidelines have been established to reduce the risk of incident or injury to our faculty, staff, and students when employees are working on or around portable metal or wood ladders.

This program outlines the proper procedures to be taken when inspecting, maintaining, storing and using portable aluminum, fiberglass, metal, and wood ladders on the job.

RATINGS/TYPES

Ladders are categorized by size and weight limits. These limits are posted or otherwise attached to the ladder to let the user know its limitations.

Only the following ladders shall be used by Island Sign Works personnel:

Type I (Industrial) rated for 225 – 300 lbs. Type II (Commercial) rated for 200 – 225 lbs.

LADDER SELECTION

Ladders should be chosen carefully:

– Portable ladders must be of proper construction, size, and type for the type of work. – Metal ladders cannot be used around electrical equipment (i.e. panels, transformers, power lines etc.). – Use fiberglass or wood ladders around electrically energized equipment and lines. – Ladders must be of sufficient height to perform the necessary work. Standing on the top two steps of a stepladder or the top three steps of a straight ladder is prohibited. – Step ladders can not be used as straight ladders. – Smooth rungs should not be used where there is ice, rain, snow, or other wet conditions. – When attempting to gain access to a platform, roof, or other elevated areas, a straight ladder shall be used. – The straight ladder must extend at least 5 rungs above the surface to be accessed – If the ladder is to be used at a height of 8’ or more, it shall be tied off, held in place by a spotter, or otherwise prevented from movement.

LADDER INSPECTION

Ladders must be thoroughly inspected upon receipt. Each new ladder purchased for use by Island Sign Works must be fully inspected and lettered “Island Sign Works.”

The ladders will then be assigned a number and if necessary, a protective coating or sealant will be applied.

– if damaged – after subjected to overloading – after subjected to impact – after exposure to elevated temperatures – after repair – every 6 months for damage and deficiencies

Before each use, it should be assured that the ladder is: – free of loose locks, rungs or steps – free of loose nails, screws or bolts – free of broken, cracked or split braces, rails, rungs or steps – free of burrs, jagged edges and slivers – free of corrosion, grease, non-compliant paint, oil or rust – free of any recognized damage that could cause injury

Any ladder found to be damaged beyond repair should be disposed of after complete dismantling or breakage. This will insure that the ladder cannot be used after disposal.

GENERAL NOTES ON LADDERS

– Orange safety cones should be placed around the work area whenever ladders are in use. – Personnel shall always face the ladder when ascending or descending. – Both hands should be in contact with the ladder when ascending or descending. – Tools should be carried on a tool belt. – Personnel using a ladder should never overreach. – The belt buckle should not extend beyond the beam or uprights of the ladder.

Ladders shall never be placed in front of a doorway that opens toward the ladder unless: – the doors have been locked to prohibit use (Locking of exit doors is not permissible.) – the doors have been posted with barrier tape or a sign that warns of the person on ladder. – a person has been posted on the other side of the door to prohibit entry when ladder is being used.

Ladders 8 feet in height or larger shall be held in place with any or all of the following: – a rope tied to a secure part of the building or fixture – a person whose responsibility is to stabilize the ladder for the user, or – any other method to prevent accidental movement

Employees using ladders on the job must feel comfortable using the ladder. If an employee is apprehensive about using the ladder for any reason they should contact their supervisor. If an employee is using medication that may cause drowsiness, reasonable accommodation must be made to prevent injury Ladders must be placed on level, solid surfaces. Never place a ladder on concrete blocks or any other object that might move. Slippery conditions such as ice and snow may also pose a problem.

Only one person at a time is permitted on a ladder. The ladder should not be overloaded beyond its rated capacity. Do not leave ladders unattended where unauthorized personnel or children may use them. Do not use ladders during strong winds except in emergencies and after tying or securing.

STEP LADDERS

Step ladders must be opened completely with spreaders locked in place. Step ladders can not be used as straight ladders. If a straight ladder will not fit, a step ladder can be used, provided it is tied off at the top to prevent falling. Step ladders must be tall enough to perform the necessary work. Stepping on the top two steps of a step ladder greater than 3’ in height is prohibited.

EXTENSION OR STRAIGHT LADDERS

Straight or extension ladders must extend at least 5 rungs above the platform, roof, or other area of dismounting. Straight or extension ladders must be long enough to perform the necessary work. Stepping on the top 3 rungs of a straight ladder is prohibited. Straight or extension ladders must be placed so that the proper ladder angle is met – for every 4 feet in height the ladder must be raised, the base should be 1 foot away from the wall or object that the ladder is set against.

LADDER MAINTENANCE

Aluminum ladders should be cleaned with soap and water as needed. Fiberglass ladders should be cleaned with soap and water as needed and sealed with a clear or pigmented lacquer or paste wax when necessary. Metal ladders can be cleaned with a mild soap and water as needed. Wood ladders should be cleaned with a mild soap and water, then dried. The wood ladders should be protected with a clear shellac, varnish, or wood preservative application at least annually.

LIFTS

Automated lifts may be utilized for certain installations. Employees must be trained on the proper use of lifting equipment prior to use. Employees must be “tied off” to the railing or approved attachment point in the operator area of the lift using an approved harness.

ELEVATED WORK PLATFORMS

Elevated work platforms such as pipe staging, scaffolding, or other horizontal work platforms may be used in certain projects. Scaffolding must be erected according to manufacturers instructions. Surfaces under the scaffolding must be level or made level using approved blocking. Standing surfaces must be rigid, slip-resistant and in good repair. Railings must be erected in scaffolding at 36” above the standing surface to help prevent accidental falls.

HOUSEKEEPING

Good housekeeping practices improve safety for everyone. When you create clutter, clean it up. When clutter is left in the work area by someone else, clean it up and report this to the shop manager.

Debris and project elements must be cleaned up and properly stored/discarded at the end of every work day. Stationary tools and shop surfaces such as counters, benches, and floors must be vacuumed after use or at the end of every work day. Tools should be returned to their proper storage location after use and/or at the end of each work day. Cords and hoses should be property coiled and stored, never crimped or pinched to cause breaks in hose walls or cord insulation.

Excessively dusty or dirty materials or tools are never to be brought into the “clean” side of the fabrication shop (the part of the shop which houses digital equipment). Clean all materials thoroughly with an approved cleaning agent.

PROPER DRESS

Shop employees will be provided with a protective overalls which must be worn at all times when working in the fabrication shop. These overalls must be removed prior to entering the “clean” side of the shop or entering a company or customer vehicle.

Shop employees are prohibited from wearing attire which pose threats to personal safety and to property damage when working in the shop. Fabrication shop employees must wear long pants or overalls when using shop tools, working with sharp materials, or doing installations. Loose fitting garments, scarves/neckties, jewelry, and long hair can become entangled in shop equipment causing injury or death. These articles should be removed and hair should be tied back securely. Employees performing hot work (welding or cutting of metals) must wear non-flammable attire. Sandals, flip-flops, and open toed shoes of any kind are prohibited in the fabrication shop. Employees who arrive at work with improper dress may be sent home without pay to change clothing.

VOLATILE ORGANIC COMPOUNDS

Paints, solvents, adhesives, products containing Volatile Organic Compounds (VOCs), and products marked by the manufacturer as potentially explosive and/or flammable must be stored in an approved storage unit. Used/waste solvents such as paint thinner, Xylol, turpentine, denatured alcohol, and acetone, and styrene must be stored in an approved waste container and recycled. At no time shall employees transfer solvents or cleaning agents to unmarked bottles, cans, jars. Brushes and roller covers used for latex or acrylic based paints are to be allowed to dry and disposed of as solid waste. Under no circumstances are any paints, solvents, or other liquid chemicals to be poured in sinks or toilets.

Spray booth operations require special attention to safety. Lighting and electrical wiring inside the spray booth are designed to be explosion-proof. Introducing portable lights, extension cords, electrical power tools, and materials which pose a special threat from static electrical discharge must never be used in the spray booth during or immediately after spray operations. The exhaust fan must always be in operation whenever the spray booth is used.

MATERIAL SAFETY DATA SHEETS

Materials entering the shop must be accompanied by a Material Safety Data Sheet (MSDS), which will be recorded in a log book. Materials must not enter the shop without property MSDS documentation.

WELDING & HOT WORK

Before use of welding equipment, any employee performing hot work shall read and understand all safety practices outlined in the manufacturers instruction manual for the specific type(s) of welding equipment used for the work process. Read and understand Material Safety Data Sheets (MSDSs) and manufacturer’s instructions for materials and equipment.

Employees performing hot work must complete annual Fire Safety Training. Inspect all welding equipment daily prior to use. Perform a hazard assessment before work or before any unusual welding operations are planned. Use all required welder personal protective equipment for the specific job. Report any unsafe condition immediately to the shop manager.

FIRE PREVENTION AND PROTECTION FOR WELDING & CUTTING

Welding, cutting, and allied processes produce dangerous molten metal, sparks, and slag, Hot work surfaces and flying debris can cause fire or explosion if precautionary measures are not followed.

Flying sparks are the main cause of fires and explosions in welding and cutting. Sparks can travel up to 35 feet from the work area. Sparks and molten metal can travel greater distances when falling from higher elevations. Sparks can pass through or become lodged in cracks, clothing, pipe holes, and other small openings in floors, walls, or partitions. Typical combustible materials found inside buildings include: wood, paper, rags, clothing, chemicals, flammable liquids and gases, and dusts. Parts of buildings such as floors, partitions, and roofs may also be combustible. Welding and cutting can cause explosions in spaces containing flammable gases, vapors, liquids, or dusts.

FIRE HAZARD PREVENTION

Cutting and welding must be performed in the designated welding area of the fabrication shop whenever possible. When not possible to relocate work to the welding area, enclose the work area with portable, fire-resistant screens. Do not dispose of hot slag in containers holding combustible material. Fire extinguishers approved for the type of work being performed shall be maintained in a state of readiness for instant use. Welding or cutting is not permitted in or near rooms containing flammable or combustible liquids, vapors, or combustible dusts. Do not weld or cut in atmospheres containing reactive, toxic, or flammable gases, vapors, liquids, or dust. Do not apply heat to a work piece covered by an unknown substance or coating that can produce flammable, toxic, or reactive vapors when heated.

DUST CONTROL

Dust control is a personal health and safety concern as well as an important element in project quality. Fabrication shop employees will be trained on proper operation of the shop’s dust control equipment. Failure to use the dust control equipment may be grounds for disciplinary action.

The house dust collection system must be in operation whenever shop tools are in use. Employees must check the dust collection system filters periodically and perform regular cleaning as dictated by the shop workload.

A whole-house dust collection/air filtration system collects dust particles floating in the shop atmosphere. This system must remain in operation at all times. In the event of a power failure or equipment shutdown, the dust collection/air filtration system must be restarted to maintain a clean work environment.

The spray booth features an independent ventilation/filtration system which must be operational whenever the spray booth is in use. Failure to use the ventilation system presents a risk to personnel and property and may result in disciplinary action leading to termination.

Grinding, sanding, or machining operations which create excessive dust should be conducted in the spray booth, 30 minutes or more after spraying operations have ended.

VEHICLE OPERATIONS

Employees driving company vehicles, customer vehicles, or their personal vehicle on company business must have a current driver’s license and an acceptable driving record. Employees driving their personal vehicle on company business must provide proof of motor vehicle insurance which meets limits deemed acceptable by the company. When driving any vehicle on company time, all traffic laws must be obeyed and the driver and any passengers must wear a seat belt. Tobacco use is not allowed in any company or customer vehicle. Special care must be taken to keep customer vehicles safe, clean and orderly.  Company and customer vehicles should never be parked near active welding, grinding, machining, spraying, overhead work or other operations which may pose a damage risk. When parked, company and customer vehicles should always be placed in “P” Park with the emergency brake engaged.

Artwork application on larger vehicles or on hard to reach areas of any vehicle should be done in a manner which meets safety requirements for elevated work. Scaffolding is always preferable for elevated work. Ladders should only be used to apply vehicle artwork below 10 feet or when the work area does not require reaching beyond the ladder by more than 2 feet in either direction.

A vehicle lift is provided for company use. Employees should be trained on the proper use of the vehicle lift. Use the lift with care when lifting any vehicle. Stay clear of the lift and vehicle when it is in operation.

INTOXICATING SUBSTANCES

Intoxicating substances have no place in an active manufacturing environment. Employees who possess or consume intoxicating substances on company property or at a customers job site may be subject to dismissal. Intoxicating substances include but are not limited to alcohol, drugs, prescription drugs, or other substances which hinder or impair the user. Due to the potentially volatile nature of finishes, solvents, sawdust, and other materials, smoking is not allowed in or on company property, in company vehicles, or at customers job sites. Employees who are prescribed medication which impairs cognitive decision making must not operate tools or machinery and should ask to be reassigned to tasks which do not pose a safety risk to personnel or property.

DISCIPLINARY ACTION

Employees are expected to us good judgment when doing their work and to follow established safety rules. We have implemented a disciplinary policy to provide appropriate consequences for failure to follow company rules. This policy is designed not so much to punish as to bring unacceptable behavior to the employee’s attention in a way that the employee will be motivated to make corrections

The following consequences apply to the violation of the same similar rule or the same/similar unacceptable behavior:

First Instance – verbal warning, notation in employee file, and retraining Second Instance – written reprimand, and retraining. Third Instance – 1-5 day suspension without pay, written reprimand and mandatory retraining. Fourth Instance – Termination of employment.

An employee who intentionally causes bodily injury or property damage or attempts to cause similar harm or mayhem will be subject to immediate termination and may be subject to litigation and reporting to law enforcement authorities. Employees may also be terminated immediately when a safety violation places an employee or others at risk of permanent disability or death, or presents a major hazard to company or customer property, whether that act was intentional or accidental.

SAFETY MEETINGS & TRAINING

The shop manager is responsible for providing orientation and safety training for all new employees. This training will include: company safety rules and procedures, required personal protective equipment, emergency procedures.

JOB SITE SAFETY MEETINGS

The shop manager or supervisor will conduct an onsite safety meeting at the installation site. Topics for the meetings should be timely and may include: accidents/injuries/near misses and what needs to be done to prevent accidents from reoccurring; review of safety rules not being followed; proper use and care of personal protective equipment; input from employees on how job safety can be improved; new products/methods being used; safer methods to utilize on the job; ladder use, fire extinguishers, and other appropriate topics. All employees are expected to attend and participate in the weekly job safety meetings. Areas that concern safety on the job should be brought forward during these meetings.

SUPERVISORY SAFETY MEETINGS

Island Sign Works officers and managers may plan and arrange for safety meetings to be held at the company headquarters. Top management and all supervisors will attend and participate in this meeting to review jobsite accidents, near misses, required training, unsafe conditions/acts noted on safety inspections, etc.

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